Toni Clarkson

ILM Centre Manager

Toni Clarkson, MSc, PG Dip, FCIPD, MAC

As Insight’s ILM Centre Manager, Toni has extensive experience of designing, delivering, and assessing a wide range of ILM accredited courses, and has the expertise to map your requirement to the relevant standard across the Coaching & Mentoring and Leadership & Management frameworks.

Formerly Head of Organisational Development, Northern Europe for a multi-national Electronics and IT company, and Head of L & D for a bank, Toni has wide strategic and practical experience across a number of industries and sectors including the Private, Public and Not for Profit Sectors.


Toni’s experience encompasses a range of areas within OD – from competency design and strategic skills identification through to executive coaching and group facilitation and leadership development – all of which are focused on helping the individual and organisation to move forward.  Her main interest and expertise lies in leadership (and particularly in executive coaching and group leadership development), and she has worked with many senior level leaders and teams to help them increase their effectiveness and leverage their strengths. Toni’s area of research is investigating how coaching impacts bottom-line measures of organisational effectiveness: productivity, profitability, employee retention and client satisfaction.

Toni has worked successfully with clients ranging from professors and surgeons to Senior Civil Servants, private sector CEOs and Directors in fields as diverse such as bio-medical, engineering, building services, architecture, retail, media, legal and telecoms.

Personal Style

Toni’s style as a coach and facilitator is often described as fun, challenging, insightful and supportive. She deploys a humanistic and integrated style of coaching, first focusing closely on understanding the coachee and their context and then using tools from various disciplines that suit both the coachee and situation and which allow them to take on new perspectives and learning.  When facilitating groups, she helps them to challenge their own assumptions and draw on their experience to learn new ways of doing things.  Her style is energetic and fun, but always honest and supportive.


  • MSc in Coaching Psychology
  • Certificate in Executive Coaching (Strathclyde University)
  • Currently undertaking Professional Doctorate in Coaching at Oxford Brookes University
  • BPS Level A and B (intermediate)
  • Accredited to administer and give feedback on MBTI®  Step II, FIRO-B®, 16PF®  and the Guilford-Zimmerman Temperament Survey
  • Fellow of the Chartered Institute of Personnel Development